MaxDiff design settings

Introduction

Creating an effective MaxDiff exercise design is essential for gaining valuable insights. Discover includes a design recommender that generates a default design following best practices. The design can be viewed and customized in the Advanced tab of a MaxDiff.

The default designer

When the Override recommended exercise design toggle is off, the design is auto-generated based on the number of list items.

Max Diff Design Settings

 

Even when disabled, the fields show useful information about the design that will be used during data collection:

  • Number of items per task
  • Number of MaxDiff tasks
  • Number of times each item is shown per respondent

How it works

The designer distributes items across tasks with three goals:

  • Each item appears an equal number of times.
  • Each item appears with every other item an equal number of times.
  • Each item appears an equal number of times in each position within a task.

Customizing the design

Turn on the Override recommended exercise design toggle to modify the recommended settings. Turning it off reverts to the default recommendation.

Max Diff Design Override 

Number of times each item is shown per respondent

This is one of the most important factors in your MaxDiff design.

MaxDiff – Items Per Respondent

For typical studies requiring individual-level precision, show each item three or more times per respondent. For smaller samples (N of 50 to 400), showing each item three or more times improves precision when comparing preferences across groups. For larger samples (N of 600 or more) with fewer segment-level comparisons needed, showing each item one to two times is typically sufficient.

This setting works differently depending on the MaxDiff type:

  • Traditional: Not directly editable. Adjust the items per task or total tasks to influence it.
  • Relevant items: A directly adjustable field that sets the maximum number of times an item can appear per respondent. Defaults to 5 to keep the number of tasks consistent across respondents when dynamic lists vary in size.

Key variables that influence the design

Several variables impact the MaxDiff design and the number of times each item is shown:

  • Number of list items
  • Number of items per task
  • Number of tasks

Number of list items

MaxDiff requires at least six items. While it can handle hundreds of items, we recommend limiting your list to around 30 or fewer to reduce fatigue and improve precision. Larger sample sizes can accommodate more items since individual-level comparisons become less critical.

For Relevant items MaxDiff, make sure your dynamic list logic results in a reasonable number of items per respondent.

  • Too many items means each appears too infrequently for stable estimation, especially if the number of tasks is limited.
  • Too few may mean there aren't enough to fill a single task, causing the exercise to be skipped entirely. Use the listMin function to ensure a minimum number of items per respondent.

Number of items per task

Show three to five items per task for most exercises. More than five can cause fatigue and response errors. Also avoid showing more than half the total items in a single task — for example, no more than four items per task in an eight-item study.

Max Diff – Items Per Task

 

Number of tasks

Controls how many total tasks are shown to each respondent. Keep this within a reasonable range — excessive tasks lead to fatigue and response errors.

Max Diff – Number of Tasks

Troubleshooting

If you encounter warnings or errors while configuring your MaxDiff exercise, refer to the following explanations for guidance:

Showing each item fewer than 2 times per respondent

This lowers the precision of individual-level utility scores. You may proceed if you have a large sample or don't need high individual-level precision.

Including more than half of total items per task

This reduces the ability to distinguish respondents' middle-preference items. Avoid this when possible.

Showing more than 7 items per task

More than seven items increases fatigue and error rates. Five or fewer is recommended for optimal data quality.

Number of items per task must be 3 or more

Each task needs at least three items for respondents to reliably identify best and worst.

The MaxDiff design lacks connectivity

Increase the number of items per task and/or number of tasks to ensure each item is directly or indirectly compared to all others. Connectivity is especially important for individual-level analysis like HB estimation. For aggregate methods like aggregate logit or latent class MNL, some loss of connectivity may be acceptable. as connectivity is achieved when pooling responses across participants.